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Frequently Asked Questions

A:1. Disconnect the inverter power cable connection and restart the BMS. 2. Contact technical support

A:1. Disconnect the inverter power cable connection and restart the BMS.
2. Contact technical support.   
A:1. Reduce power usage on inverter.
2. Contact technical support.  
A:1. Restart the BMS.
2. Ensure the inverter is set to lithium battery mode.
3. Contact technical support.   
A:1. Reduce power usage.
2. Observe if the ambient temperature is too high. It is recommended to keep the ambient temperature below 45℃.
3. Allow the system to rest for 6 hours before using it again.
4. Avoid frequent high-power charging and discharging.
5. Contact technical support.